It isn’t every family that takes the time and trouble to express their feelings in writing to us, especially in their time of grief, but when someone writes a truly outstanding commendation of our service and commitment, it is only natural that we want to share it with others……

Dear Chris

On behalf of my wife Sue and close family members of my father Albert, I wish to formally express our sincere thanks and gratitude for making a difficult experience manageable. Having looked after my mother twelve years ago, we could not think of putting dad in anyone else’s safe hands.

From our first meeting we were comforted by the relaxed yet professional manner in which we found ourselves; unfortunately the process was protracted due to the involvement of the Coroner, but we got there eventually.

We would like to especially thank Mike who finalised our journey. He guided us through the most difficult days, with professionalism, compassion and humour, and for that we are eternally grateful, so I wish our personal thanks to be expressed to him.
Yours sincerely
Steve Bench